1. Introduction
Ktk99 (ktk99.vu) takes your privacy seriously. This privacy policy clearly explains what information we collect, why we collect it, how we use it, and how we keep it secure.
By creating an account or using ktk99, you are considered to have accepted this privacy policy. That said, we encourage you to read it to genuinely understand it — not just accept it — because it concerns your rights.
This policy is reviewed regularly. A notice will be posted on the site for any significant changes. Last updated: January 2026.
2. What Information We Collect
Ktk99 collects two types of information — data you provide directly and data collected automatically.
Directly Provided Information:
- Name, date of birth, gender, and nationality
- Email address and phone number
- National ID or passport number (for KYC verification)
- Bank account or mobile banking account details (for payment processing)
- Address and postal code
Automatically Collected Information:
- IP Address and Device Information
- Browser type and operating system
- Time spent on the site and pages visited
- Login and gaming activity logs
- Cookies and local storage data
| Type of Data |
Purpose of Collection |
Mandatory? |
| Name & Date of Birth |
Identity Verification & Age Confirmation |
Yes |
| Email |
Account communications and notifications |
Yes |
| Payment Information |
Deposit and withdrawal processing |
Yes |
| Identity Document |
KYC Legal Obligations |
Yes for withdrawals |
| Device and IP |
Security & Fraud Prevention |
Automatic |
3. How Your Information Is Used
Ktk99 uses your information only for specific, legitimate purposes. We never collect data unnecessarily, and everything we do collect is used only for defined reasons.
- Account Management: Registration, login, identity verification, and account security.
- Payment Processing: Sharing required information with payment providers to process deposits and send withdrawals.
- Legal Compliance: Compliance with KYC, AML (Anti-Money Laundering), and other regulatory requirements.
- Customer Support: For resolving issues and handling communications with you.
- Security: Fraud detection, prevention of multiple accounts, and blocking unauthorized access.
- Service Improvement: To improve platform functionality and enhance the user experience.
- Promotional Communications: Sending you offers and updates with your consent (you can unsubscribe at any time).
4. When Your Information Is Shared
Ktk99 never sells your data. However, limited information may be shared in certain circumstances:
- Payment Providers: Necessary transaction information is shared with authorized payment providers to process deposits and withdrawals.
- Game Provider: Limited data is shared with licensed game providers for the operation of Live Casino and slots games.
- Regulatory Authority: Data may be disclosed to government or licensing authorities when legally required.
- Security Partners: Information related to suspicious activity shared with fraud prevention agencies.
Rest Assured: Your data is never sold or shared with advertisers, marketing companies, or any other commercial third parties.
5. Cookies Policy
Ktk99 uses cookies to keep the site functioning properly. Cookies are small data files stored in your browser that help enhance your experience.
Types of cookies we use:
- Essential Cookies: Maintaining login sessions and ensuring site security. The site cannot function without these.
- Functional Cookies: Remembering your preferences (language, game settings).
- Analytics Cookies: Understanding which parts of the site are used most — to help us improve our services.
Most browsers allow you to manage cookie settings. However, disabling essential cookies may cause certain features of the site to stop working.
6. Data Protection Measures
Ktk99 employs industry-leading security measures to protect your data. Security is not just a technical concern — it is part of our organizational culture.
- SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
- Data Encryption: Sensitive information stored on our servers is kept in encrypted form.
- Two-Factor Verification: Option to enable two-factor authentication on your account.
- Regular Audits: Independent experts conduct regular audits to identify potential security vulnerabilities.
- Access Control: Only authorized personnel may access specific data.
- Security Monitoring: 24/7 system monitoring is active.
Your Responsibilities: Keep your password and login details confidential. Never share them with anyone who calls or messages you asking for them — ktk99 will never ask for your password this way.
7. How Long Your Data Is Retained
We retain data only for as long as necessary. All information is stored while your account is active. After account closure, some data must be kept for a defined period due to legal obligations.
- Account Information: 5 years after account closure (AML legal obligation).
- Transaction Data: 7 years from the date of your last transaction (as required by financial regulations).
- Gaming Logs: 3 years or until the dispute is resolved.
- Marketing Communications Data: Up to 1 year from the date of the withdrawal request after consent is revoked.
8. Your Rights
You have rights over your own personal data. ktk99 respects and upholds those rights:
Right to Access
You can request to know what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
Right to Erasure
You may request deletion of your data where no legal obligation requires us to retain it.
Right to Portability
You may request your data in a machine-readable format.
Right to Object
You may opt out of marketing communications at any time.
Restricted Usage Rights
You may request that the use of your data be restricted to specific purposes.
To exercise any of the rights above, contact our support team. We aim to respond within 30 days.
9. Protection of Minors
Ktk99 is strictly for users aged 18 and above. We do not knowingly collect any information from minors.
Age is verified at registration and confirmed through identity documents during the KYC process. If we become aware that we hold data belonging to a minor, it is deleted immediately and the associated account is closed.
10. International Data Transfers
Ktk99 is an international platform. Your data may be processed on servers outside Bangladesh. In such cases, we ensure that the relevant country or organization adheres to adequate data protection standards.
- All international data transfers are encrypted.
- Our third-party server partners are contractually bound to uphold our privacy standards.
- You can find out where your data is being processed at any time upon request.
11. Policy Changes
This privacy policy may be updated from time to time due to changes in law, business operations, or service improvements. For significant changes, we will:
- We will post a notice at the top of the site.
- We will send updates to your registered email address.
- We will update the "Last Updated" date at the top of this page.
We recommend checking this page periodically. Continued use of the site after any changes are made will be considered acceptance of the updated policy.
13. Frequently Asked Questions & Answers
No, never. Under no circumstances does ktk99 sell your personal information to third parties. Limited data may be shared solely for payment processing, legal obligations, and security purposes — and only with approved partners.
Even after account closure, certain data must be retained for a set period for legal reasons — including AML and financial regulatory requirements — typically 5–7 years, after which it is automatically deleted. Marketing data is stopped immediately.
You can view and update most of your information by logging into your account and visiting Profile Settings. For detailed data requests, contact our support team — we will respond within 30 days.
ktk99 will never call you to ask for your password, OTP, or payment details. If you receive such a call, hang up immediately and report it to our support team. This is likely a fraudulent attempt.